Can Cellro always monitor from a distance or does the customer has to give permission first? And how does this work?

Cellro systems are equipped with a modem that allows remote monitoring. Each customer decides for himself or herself whether he or she wishes to use this service.

It is good to know that on average 80% of the questions about service can be solved via remote support.

This requires an up-to-date modem of the customer on location and a connection to the internet.